{"id":24693,"date":"2018-10-12T12:33:48","date_gmt":"2018-10-12T10:33:48","guid":{"rendered":"http:\/\/www.conselharan.org\/?p=24693"},"modified":"2018-10-12T12:33:48","modified_gmt":"2018-10-12T10:33:48","slug":"la-importancia-de-lexcel%c2%b7lencia-en-latencio-al-client-al-cei-val-daran","status":"publish","type":"post","link":"https:\/\/www.conselharan.org\/ca\/la-importancia-de-lexcel%c2%b7lencia-en-latencio-al-client-al-cei-val-daran\/","title":{"rendered":"La import\u00e0ncia de \u201cL\u2019excel\u00b7l\u00e8ncia en l\u2019atenci\u00f3 al client\u201d al CEI Val d\u2019Aran"},"content":{"rendered":"<p>Vielha, 12 de octubre de 2018.- El CEI Val d\u2019Aran de Casau organitza una nova c\u00e0psula formativa gratu\u00efta sobre <strong>\u201cL\u2019excel\u00b7l\u00e8ncia en l\u2019atenci\u00f3 al client\u201d, <\/strong>que es realitzar\u00e0 el proper <strong>divendres 19 d\u2019octubre de 10:00 a 14:00h.<\/strong><\/p>\n<p>La c\u00e0psula formativa ser\u00e0 impartida per <strong>Ana Campos Tom\u00e1s<\/strong>, Diplomada en Ci\u00e8ncies Empresarials i Relacions Laborals, i M\u00e0ster en Direcci\u00f3 de Recursos Humans, a m\u00e9s de Coach personal.<\/p>\n<p><a href=\"http:\/\/www.conselharan.org\/wp-content\/uploads\/2018\/10\/Capsula-CEI-excelencia-atenci\u00f3-al-client-5.jpeg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-24690\" src=\"http:\/\/www.conselharan.org\/wp-content\/uploads\/2018\/10\/Capsula-CEI-excelencia-atenci\u00f3-al-client-5-1024x640.jpeg\" alt=\"\" width=\"1024\" height=\"640\" srcset=\"https:\/\/www.conselharan.org\/wp-content\/uploads\/2018\/10\/Capsula-CEI-excelencia-atenci\u00f3-al-client-5-1024x640.jpeg 1024w, https:\/\/www.conselharan.org\/wp-content\/uploads\/2018\/10\/Capsula-CEI-excelencia-atenci\u00f3-al-client-5-300x188.jpeg 300w, https:\/\/www.conselharan.org\/wp-content\/uploads\/2018\/10\/Capsula-CEI-excelencia-atenci\u00f3-al-client-5-768x480.jpeg 768w, https:\/\/www.conselharan.org\/wp-content\/uploads\/2018\/10\/Capsula-CEI-excelencia-atenci\u00f3-al-client-5.jpeg 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>La satisfacci\u00f3 del client ha de ser un objectiu irrenunciable en la prestaci\u00f3 de serveis, comprendre als clients, posar-se al seu lloc, sentir les seves necessitats i les seves demandes. Cal ser conscients que no tots els usuaris s\u00f3n iguals i, se&#8217;ls ha de tractar de diferent manera i personalitzada per poder oferir una atenci\u00f3 respectuosa, efica\u00e7 i eficient.<\/p>\n<p>Recordar que les c\u00e0psules formatives s\u2019imparteixen al mateix CEI Val d\u2019Aran de Casau, Pla\u00e7a naua, 1, i estan organitzades pel CEI Val d\u2019Aran i el Conselh Generau d\u2019Aran en col\u00b7laboraci\u00f3 amb la Diputaci\u00f3 de Lleida i GlobaLleida, amb el suport del Departament d\u2019Empresa i Ocupaci\u00f3 de la Generalitat de Catalunya, Catalunya Empr\u00e8n i el Fons Social Europeu.<\/p>\n<p>Les inscripcions per participar en aquesta nova c\u00e0psula formativa es poden formalitzar a www.ceivaldaran.org o tamb\u00e9 trucant al Telf. \u200b\u200b973 64 18 01.<\/p>\n<p>Les c\u00e0psules del CEI Val d\u2019Aran s\u00f3n gratu\u00eftes i s\u2019adrecen a totes les persones o empreses interessades a ampliar la seva formaci\u00f3. Totes les persones inscrites hauran de portar el DNI, NIE o fotoc\u00f2pia del document.<\/p>\n<p>&nbsp;<\/p>\n ","protected":false},"excerpt":{"rendered":"<p>Vielha, 12 de octubre de 2018.- El CEI Val d\u2019Aran de Casau organitza una nova c\u00e0psula formativa gratu\u00efta sobre \u201cL\u2019excel\u00b7l\u00e8ncia en l\u2019atenci\u00f3 al client\u201d, que es realitzar\u00e0 el proper divendres 19 d\u2019octubre de 10:00 a 14:00h. La c\u00e0psula formativa ser\u00e0 impartida per Ana Campos Tom\u00e1s, Diplomada en Ci\u00e8ncies Empresarials i Relacions Laborals, i M\u00e0ster en&#8230;<\/p>\n","protected":false},"author":2,"featured_media":24690,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[33],"tags":[],"_links":{"self":[{"href":"https:\/\/www.conselharan.org\/ca\/wp-json\/wp\/v2\/posts\/24693"}],"collection":[{"href":"https:\/\/www.conselharan.org\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.conselharan.org\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.conselharan.org\/ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.conselharan.org\/ca\/wp-json\/wp\/v2\/comments?post=24693"}],"version-history":[{"count":1,"href":"https:\/\/www.conselharan.org\/ca\/wp-json\/wp\/v2\/posts\/24693\/revisions"}],"predecessor-version":[{"id":24694,"href":"https:\/\/www.conselharan.org\/ca\/wp-json\/wp\/v2\/posts\/24693\/revisions\/24694"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.conselharan.org\/ca\/wp-json\/wp\/v2\/media\/24690"}],"wp:attachment":[{"href":"https:\/\/www.conselharan.org\/ca\/wp-json\/wp\/v2\/media?parent=24693"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.conselharan.org\/ca\/wp-json\/wp\/v2\/categories?post=24693"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.conselharan.org\/ca\/wp-json\/wp\/v2\/tags?post=24693"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}